Posted by Kelly Johnson on Mon Jan 15, 2018 10:48 AM EST
If you selected a SignUpGenius theme with an image, there is not a way to remove the image. You can replace the image with a custom image if you would like. This is available in Step 2. Click the "Use my own custom image with the selected theme" box and follow the steps to upload your own image.
There are also themes available with no image. If you browse the "colors" category, you will see several options.
Posted by Catherine Little on Mon Jan 15, 2018 7:29 AM EST
I selected a SUG image but then decided I would rather not use any image. How do I remember the image I selected and leave it with no image at all?
Posted by Betsy Lytle on Mon Feb 13, 2017 9:07 AM EST
The image size is coded into the site, so it is not possible to change the size. We do plan to offer other layout options in a future upgrade to the site.
Posted by Tina Kluemper on Fri Feb 10, 2017 10:03 AM EST
Is there a way to make the photo larger on the SignUp Genius?
Posted by Betsy Lytle on Mon Oct 31, 2016 11:04 AM EST
To view the tutorial for Step 3: Dates/Times, you can click the question mark icon on that tab. This is the direct link to the tutorial: http://www.signupgenius.com/videos/creating-step-3.cfm.
If you have specific questions about your sign up, please contact us directly using the "Help" tab at the top of the page.
Posted by Joy Thornton-Walter on Thu Oct 27, 2016 6:39 PM EST
Where's tutorial #3?
Posted by Betsy Lytle on Sat Oct 1, 2016 9:54 AM EST
To delete an image, click the "Use my own custom image with the selected theme" box under the sign up themes in Step 2. Your currently uploaded images will appear, and they will have an approved box under them with a red "X". Click on the "X" and the image will be deleted.
Posted by Jill Buczkowski on Thu Sep 29, 2016 12:00 PM EST
How do I delete an existing custom image
Posted by Betsy Lytle on Mon Aug 22, 2016 8:17 AM EST
During normal business hours, image approval occurs within four hours, but is often much quicker. It may take a bit longer in the evening or on weekends. If you have any other questions about uploading images, please contact us directly via the "Help" link at the top of of the page.
Posted by Jules Richter on Sat Aug 20, 2016 2:55 PM EST
How long does approval of an image take since I prepared my sign up but won't send it until tomorrow? The current image disappeared but nothing has yet taken its place.
Posted by Teresa Clark on Thu Jul 14, 2016 10:59 AM EST
I'll be happy to help you add the custom image you have selected to your sign up. Please go to SignUpGenius.com and log into your account. Click the pencil icon next to the sign up you are creating. Go to *Step 2: Themes*. Choose a theme for your sign up in the top area of this page even though you are using a custom image. This will be the background and theme for the sign up, you will also select the custom image to go with that background. Click *Continue* at the bottom of the page to proceed. If you have any other questions about uploading images, or your sign up, please email our support team for assistance. Thanks!
Posted by Joan Hodskins on Wed Jul 13, 2016 8:16 AM EST
Similar to other users who have posted from March through June, I uploaded an image and then am unable to proceed to the next step. I received an error message indicating that I hadn't selected a them. Please advise - thank you
Posted by Teresa Clark on Fri Mar 25, 2016 2:56 PM EST
Hi Jim! I'd be happy to help you add a custom image/logo to your sign up. Locate the sign up you are working with today and click the pencil icon next to the sign up you are creating. Go to *Step 2: Themes*.You will need to go ahead and choose a theme for your sign up in the top area of this page. This will be the background and theme for the sign up, and once you upload the image, you will also select the image. When the image is approved, it will replace the picture you see in the top left corner of the example. Click *Continue* at the bottom of the page to proceed. If you have any other questions about uploading images, or your sign up, please let me know and I'll be glad to get back to you.
Posted by Kathy Stewart on Thu Mar 24, 2016 4:47 PM EST
I am using my own logo.....it was uploaded correctly....is pending...box tells me I can go ahead with preparing dates/times....but when I try, it says I haven't selected a theme!
Posted by Jim Sullivan on Mon Mar 21, 2016 5:25 PM EST
My custom image has been approved and accepted, I click on it for the theme but it still says that I I have not selected a Theme. Please advise or provide help.
Posted by Amy Tidwell on Fri Jan 8, 2016 2:55 PM EST
Great question! If you watch our tutorials for Steps 3 and 4, you will see that you will enter all dates and time slots at Step 3 and then at Step 4 you can list the "jobs" as slots and use the "Selected dates" option to assign them to the dates/times that apply. If you need further assistance with this, please click the "Help" tab at the top of the page and email our support team directly so we can give you more direct and accurate help.
Posted by Donna Strong on Thu Jan 7, 2016 10:31 AM EST
I am trying to create a sign-up with one date, 3 different time slots, with multiple types of positions for each time slot. HOW DO I DO THIS??
Jan. 23, 2016
10:30 - 12:30 - 1 Coach volunteer
2 Rower volunteers
2 Parent Volunteers
12:30 - 2:30 1 Coach volunteer
2 Rower volunteers
2 Parent Volunteers
Posted by Amy Tidwell on Thu Sep 17, 2015 1:36 PM EST
To create this type of sign up you will enter all of your dates and times at Step 3. At Step 4 you can create a slot like "Volunteer" or "Conference" or "Meal" and choose a # wanted of 1. You will assign this to ALL dates and times on the sign up. This will result in one slot for one person to sign up for each date/time you entered at Step 3. If you have additional questions please click the "Help" tab and email our support team. We'll be happy to assist you directly!
Posted by Karen Kunzer on Thu Sep 17, 2015 10:55 AM EST
I want to create a sign up where all I need are specific dates and a place for the person to sign up for that date. no other information is needed.
Posted by Teresa Clark on Thu Jun 25, 2015 1:20 PM EST
I am sorry you are having trouble completing your sign up. To determine the specific issue, it would be helpful to view your account so that we can see the sign up you are creating and help resolve the issue for you. Please email our support team by clicking on this link: http://www.signupgenius.com/help. Someone will be happy to help as quickly as possible. Thanks!
Posted by Amyia Singh on Thu Jun 25, 2015 8:20 AM EST
I picked my theme but I cant go on. What do I do?
Posted by Amy Tidwell on Wed Oct 15, 2014 4:17 PM EST
You can click "Log in" and then "Forgot password?" or you can click "Help" and send an email directly to our support team and we will be happy to reset your password for you.
Posted by Elva Castilleja on Wed Oct 15, 2014 1:02 PM EST
I forgot my password and can't reset it. What else do you need?